Member Operations Manager
Company: VirtualVocations
Location: Grand Prairie
Posted on: January 21, 2025
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Job Description:
A company is looking for a Member Operations Manager to enhance
the efficiency of the Member Experience team.
Key Responsibilities
Develop and optimize workflows for the Member Experience team
Build and maintain systems to document and track the Member
journey
Drive process improvement initiatives and troubleshoot technical
issues
Required Qualifications
7+ years of experience in strategy & operations leadership roles,
preferably in a high-growth start-up
Prior education or experience in the health, wellness, and medical
space preferred
Strong understanding of Member Operations with a focus on
implementation and process improvement
Experience managing and developing a team
Expertise in optimizing the member journey and operational
projects
Keywords: VirtualVocations, Frisco , Member Operations Manager, Executive , Grand Prairie, Texas
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