Digital Success Lead
Company: VirtualVocations
Location: Grand Prairie
Posted on: January 31, 2025
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Job Description:
A company is looking for a Digital Success Lead to enhance
customer onboarding and engagement.
Key Responsibilities:
Facilitate seamless onboarding for new and returning customers,
ensuring understanding of products and services
Utilize project tracking tools to maintain operational efficiency
and proactively identify risks during onboarding and
post-launch
Deliver engaging webinars and conduct check-in calls to assess
customer satisfaction and foster ongoing communication
Required Qualifications:
Bachelor's degree or equivalent experience
0-1 years of experience in Customer Success, Customer Service, or
account management
Strong organizational and time-management skills
Customer-centric mindset with a passion for customer success
Familiarity with CRM software and customer success tools
Keywords: VirtualVocations, Frisco , Digital Success Lead, Other , Grand Prairie, Texas
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